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Troubleshooting & FAQs

Help and advice with common issues and questions

  • Can I delete a campaign?
  • Can I delete ads?
  • Can I stop deliveries?
  • Do I need to use the Broadcasters Technical Specification?
  • Do UK Sponsorship destinations require 6 frames of mute?
  • Does Peach accept links such as wetransfer?
  • GDPR - List of Sub-processors
  • How can I add a destination from another country (UK to Ireland or Pan-Regional destinations) ?
  • How can I take a screenshot ?
  • How do I add a new advertiser?
  • How do I change the language of my User Interface on Peach ?
  • How do I create a new user or account?
  • How do I reset my password?
  • How do I send single language ads to Disney in the Nordics?
  • How do I send to TV4 Play?
  • How should I name a Billboard / Sponsorship going to France ?
  • New Campaign - Something Went Wrong Error
  • Sending Ads to Netflix
  • Subtitles -What is the difference between Open Captions and Closed captions
  • What are the costs?
  • What does Filename must match clock ID error mean?
  • What is a Clave+?
  • What is a Clock Number?
  • What is a Health Warning (Mention Sanitaire) in French Adverts?
  • What is a Pub ID ?
  • What is a SUISA number ?
  • What is an AC Nielsen Code?
  • What is an Invalid Notification Group Setting error?
  • What is an ISCI code ?
  • What is an RTE IO Number?
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