The correct number of mute frames at the Start and/or End of the ad are not present.
Mute frames are required at the start and end of the Ad in the following regions.
UK/ROI - 6 Frames
Australia - 12 Frames
Japan - 15 Frames
Please check the Peach Connect File Specifications for full details.
This is a mandatory requirement by the broadcasters and content not adhering to this specification would be rejected by them.
Please note that not all UK sponsorship destinations require 6 frames of mute.
All audio should be removed from the First/Last 6/12/15 frames before re-exporting the file.
Our Peach Connect Export Guides can help you ensure your settings are correct when exporting files.
Any audio above -60dB will be detected by the QC and therefore fail.
Mute frames sit within the the video content, not before or after it.
UK & ROI file layout including mute frames
Australia file layout including mute frames