The file does not include a pre roll (Slate/Black/Hold).
Some regions such as UK require a slate prior to the start of the Ad when uploading the file into Peach Connect.
The slate will display information identifying the Ad such as a unique code and title, as well as technical information.
Please check the Peach Connect File Specifications for full details of the slate requirements needed.
Re-export the file with the correct pre roll.
UK pre roll = 10” (7" Slate + 3" Black)
If there is no slate the file is not the correct layout and duration.
This can cause the QC to give other false readings such as frame count.