[Japan Troubleshooting] Replacing the file after clicking “Register to CMDeCo

• File replacement in the following “CMDeCo
  
  • Status” after pressing “Register to CMDeCo”.
    CMDeCo certification number starting with “J” has been obtained.
  • "Metadata has been registered."
  • "Media handling advertising company has been specified"

(If the metadata is “not registered” before clicking “Register to CMDeCo”, you can delete the file by following this procedure.)

●If the following two conditions are met, the file can be replaced

1. 　The file has not been submitted yet.
   Please confirm the file on the page for submission.
   We will also confirm the file has been sent to us. Please ask us to confirm the submission when you later request us to “Delete Meta from CMDeCo”.
   (Please contact the person in charge of the advertising company handling the media to ensure that the submission is not made before the file is re-uploaded.
   
   
   
   
2. No change in metadata (credit slate)

If the above two conditions are met, we will perform the “Meta Deletion from CMDeCo,” which is necessary to replace the file. Please contact us via chat or at support@jp.groupimd.com.

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