Why can't I edit my ad on Peach Connect ?

If you are not able to amend a field on one of your ads on Peach Connect, it might be because...

The ad is already delivered or currently delivering

An advert cannot be edited once the delivery process has started. You can check the delivery status of your ads from The Delivery Page (more info in the article below):

The Delivery Page - Proof of Delivery

The Campaign is Sent / Committed

After you clicked on the Send button, you will not be able to amend the metadata of your ads anymore, even if no file has been uploaded yet. 

The ad is being uploaded

You cannot edit an ad while it is being uploaded on Peach Connect. Once the upload is done, you will be able to remove the file as long as the order hasn't been Sent/Committed — after the file is removed you will be able to edit your ad.

A Closed Caption provider is selected

On Peach Connect you cannot cancel closed captioning once it has been selected on an advert. If the ad does not need to be closed captioned, you will have to delete the ad from your campaign and start over.